Laugh, learn, and gain tips for success with these entertaining and informative articles about the HVAC business.
A Wall Street Journal writer got in touch with me last summer and asked if she could interview me. She was working on an article about why it was so hard to hire a contra...
Over the years, I've had many homeowners read my books and then write to tell me they knew more about their system than the contractors that came to their house. This was...
I wrote a book for homeowners in 2003 and called it We Got Steam Heat (with apologies to The Pajama Game). I wrote that book because I had written another book 11 years e...
I’m 69 years old and my hair is as brown as it was when I was a teenager. A bit of it, mostly around my ears and the back of my neck, sneaks in as gray, but some Russian ...
Here’s a checklist of things to do as you negotiate with a heating contractor. Believe me; the good guys will thank you for being this thorough. An educated consumer is t...
"We haven't had decent heat since that heating contractor left our basement," the woman complained. She was about as angry as any homeowner who had ever called me. "We pa...
Our friend, Mark Eatherton, writes: There has been some discussion lately here on The Wall about how a homeowner knows whether the person and or company they are dealing ...
A visitor to The Wall asked this question: I have a hydronic and radiant system that needs to be evaluated. I am finding that every plumbing-and-heating company will prov...
Here’s a list of things that a handy person (that you?) can do for himself or herself. Flush the low-water cutoff: If you have a low-water cutoff with a float (see above)...
The Internet has become a popular place for homeowners to go ballistic when things go wrong on a job. Sadly, many homeowners use the Internet as their first choice, and t...