The HVAC Business → Human Nature Help Topics

What's in a word? Plenty. The Lovely Marianne and I were helping our daughter, Meghan, because her husband was away for 10 days on some business.

The first time I went to Germany (this was in 1991), I met an engineer at the big ISH tradeshow in Frankfurt. "Your accent," he said. "You are an American?" "I am," I sai...

Back in the days when I was traveling and doing seminars with The Lovely Marianne, we faced the challenge of getting the meeting planners at various hotels to give us wha...

I had my first exposure to the Hydronics Institute when it was still the Institute of Boiler and Radiation Manufacturers and I was working for the manufacturers' rep. My ...

We still have a landline because we get it as part of our TV/Internet package and we also have Caller ID on that phone, which helps us avoid most of the spam calls. I jus...

I was having dinner in Canada with some friends and we got to that point in the meal where the waitress asked about salad dressing. "What do you have?" one of the guys as...

I was in Manhattan for a meeting and had some extra time on my hands, so I strolled over to West 31th Street to where a bunch of guys had gotten together for a meeting on...

I fished for the first time in my life six years ago, which may seem strange since I was born on an island (Manhattan) and grew up on another island (Long). But my father...

I've been thinking about the tens of thousands of contractors I've met in my travels since 1970. I love these people (some more than others) and their tenacity. There's n...

On July 20, 1998, Modern Library put out a call to readers, asking them to vote on what they thought were the 100 best novels written in the English language during the 2...